Question 1

How does a tenant apply for a home?

Accepted Answer

Start with the available homes on /listings, open a property that fits, and follow its application path. Hearthwright keeps the next step attached to the listing so you do not have to hunt through a separate portal.

Question 2

How do showings work?

Accepted Answer

Choose a home from the available listings and request a showing from that property’s page. Showing details and access instructions stay connected to the home, making it easier to move from interest to an informed visit.

Question 3

How does a tenant submit a maintenance request?

Accepted Answer

Use the maintenance request form at /maintenance/new to describe the issue and share the affected property. Include useful details and photos when you can so the right next step is clear from the start.

Question 4

What does tenant screening cover?

Accepted Answer

Screening helps owners make consistent, informed decisions using the application details and screening checks requested for a home. Hearthwright keeps the process organized so the decision can be based on the same clear picture for every applicant.

Question 5

How do owners receive statements?

Accepted Answer

Owners can follow the financial activity of their rental portfolio through Hearthwright’s owner workspace, including the records that support monthly statements. The goal is a readable trail from rent and expenses to the statement you use to run the property.

Question 6

How do Hearthwright plans and pricing work?

Accepted Answer

Hearthwright plans are designed around the work of running a self-managed rental portfolio. See the current plan details, inclusions, and pricing at /pricing; the page is the source of truth as plans evolve.